便携电源FAQ模板
Comparison of three battery typesA:LiFepo4 battery has two advantages ,the top safety and long time of life cycle of 2000 times.
①Li-Polymer has the lowest safety grade, can explode when treated with damage or short circuit or on fire.
②Li-NCM is currently the mainstream type, but its disintegration temperature is only 200 Celsius.
③LiFePO4 won’t explode when treated with physical damage, short circuit, even in fire. Above 700 Celsius, it disintegrates and doesn't explode.But we don’t recommend customers use it under 70 Celsius for best performance.
About the Portable Generator:Q1. What can portable power station do ?
A:This power generator can be used almost anywhere , anywhere where there is no socket. Protect yourself against power outages or insufficient power supply. Whether you are in family emergency,hiking camping parties,self-driving travel,outdoor RV, aerial photography,mobile office, also in emergency rescue medical rescue,environmental monitoring,surveying mapping and military communications, it can provides reliable power.
As long as load not over our rated load. Please read the product manual carefully for details.
Q2. Have UPS function? How long will it works?A: P2001 has UPS function ,it also has accurate data BMS management system,you needn't calculate the work time, LED screen will showing the remaining working time. The error is within 1% (most power stations have an error range of 10-20%), This is not available in most power stations.
Q3. What material to use?
A:We use the newest and original materials,especially batteries.Our batteries core from the top three service providers in the world, MCU master from Ti.
Q4. Can you supply solar panels?
A:We can recommend you suitable solar panels.Leave message to me.
About the Transaction:
Q1: What are the selling modes your company support ?
①Li-Polymer has the lowest safety grade, can explode when treated with damage or short circuit or on fire.
②Li-NCM is currently the mainstream type, but its disintegration temperature is only 200 Celsius.
③LiFePO4 won’t explode when treated with physical damage, short circuit, even in fire. Above 700 Celsius, it disintegrates and doesn't explode.But we don’t recommend customers use it under 70 Celsius for best performance.
Q2. Have UPS function? How long will it works?
A:We use the newest and original materials,especially batteries.Our batteries core from the top three service providers in the world, MCU master from Ti.
A:We can recommend you suitable solar panels.Leave message to me.
Q2: What is the delivery time for samples and mass production ? Delivery Term ?
A:Sample:Oukitel Brand 3 to 15 days express delivery after payment;OEM/ODM sample need detail discussion; Mass order : With Oukitel Brand 5 to 20 days from oversea warehouse ; OEM/ODM order need 15 to 45 days ; Ship in 3 days if ship from oversea warehouse.
Q3: About Payment Terms ?
A:100% payment before shipment (mass order need pay 30% deposits before send), we accept TT ,paypal , western union , LC at sight.
Q4: Warranty / after-sales service / certification?
A:Free after-sales. Products guaranteed for 1-2 years. OUKITEL has MSDS, ISO 9001, FCC, CE , PSE, RoHS , UL,METI, UN38.3 etc, some certificates need detail discussion according your country; able to satisfy most country’s importing requirements.
A: We are OUKITEL original factory, Have a strong R & D team, The main core components of our products: hardware, software, BMS, structure, ID, etc., are independently developed and produced by our company. own factory , big quantity stocks available (can offer fast delivery )
三种电池类型的比较
答:LiFepo4电池有两个优点，最高的安全性和寿命周期长达2000倍。
①锂聚合物具有最低的安全等级，在损坏、短路或着火时可发生爆炸。
②锂- ncm是目前的主流类型，但其崩解温度仅为200℃。
③LiFePO4在物理损伤、短路、火灾等情况下也不会爆炸。在700摄氏度以上，它会分解，但不会爆炸。但我们不建议客户在70摄氏度以下使用，以获得最佳性能。
关于便携式发电机:
Q1。便携式电站能做什么?
A:这种发电机几乎可以在任何地方使用，只要没有插座。避免停电或供电不足。无论您是在家庭应急、徒步露营聚会、自驾游、户外房车、航拍、移动办公室，也在应急救援医疗救援、环境监测、测绘和军事通信中，都能提供可靠的电源。
只要负荷不超过我们的额定负荷。详情请仔细阅读产品手册。
Q2。UPS功能吗?它能工作多久?
答:P2001具有UPS功能，并配有精确的数据BMS管理系统，无需计算工作时间，LED屏幕显示剩余工作时间。误差在1%以内(大多数电站的误差范围为10-20%)，这在大多数电站是不可用的。
Q3。用什么材料?
A:我们使用最新的原始材料，特别是电池。我们的电池核心来自世界三大服务商。
Q4。你们能提供太阳能电池板吗?
A:我们可以向您推荐合适的太阳能电池板。请给我留言。
关于事务:
Q1:贵公司支持哪些销售模式?
a .我们是原厂，支持零售，送1件样品测试。支持OUKITEL品牌/ OEM /ODM。我们有自己的库存品牌，可以小批量销售50 - 100个试用;让我知道你的要求。
样品和量产的交货时间是多少?交货期限?
A:样品:Oukitel品牌付款后3 - 15天快递;OEM/ODM样品需要详细讨论;批量订购:Oukitel品牌5 - 20天从海外仓库发货;OEM/ODM订单需要15 - 45天;如果从海外仓库发货，3天内发货。
关于付款条款?
A:发货前100%付款(大量订购需预付30%定金后寄出)，我们接受电汇、paypal、西联汇款、即期信用证。
Q4:保修/售后服务/认证?
答:免费的售后。产品保修1-2年。欧基特已通过MSDS、ISO 9001、FCC、CE、PSE、RoHS、UL、METI、UN38.3等认证，有些认证需要根据您的国家详细讨论;能够满足大多数国家的进口要求。
Q5:我们的优势?
答:我们是原厂，拥有强大的研发团队，我们产品的主要核心部件:硬件、软件、BMS、结构、ID等，都是由我公司自主研发生产。拥有自己的工厂，有大量的库存(可以提供快速交货)
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