外贸行业大佬的一些宝贵的建议

作者：黑方数字外贸
链接：https://www.zhihu.com/question/486829020/answer/3251735083
来源：知乎
著作权归作者所有。商业转载请联系作者获得授权，非商业转载请注明出处。

做外贸，和客户谈判重要的无非就是话术。这点说起来容易，因为可以积累可以背。说难，则在于融会贯通变成自己的东西需要时间，所以无论是新人还是老手，话术是不得不背的，今天给大家整理了一些实战常用话术，也欢迎大家有外贸问题来和我沟通。

一、客户讨价还价

1、You can always find the lower price but Quality is definitely different.

你永远可以找到更低的价格，但质量肯定不一样。

2、Could you please advise your budget? So we can see if there is any other solutions for you.

能否告知你的预算，我看看还有没有其他方案。

3、Besides price, what other reasons do you have for not moving forward with this currently?

我完全了解你的意思，但除却价格,还有其他因素影响到这个订单的进展吗?

4、Don't you agree with me that in the long run, moderate prices will bring about large sales and more profit.

我们认为从长远考虑,公道的价格会增加销量，从而得到更多的利润。

5、Sorry, we haven't way to do such the lowest price in the market.Because we have included the Quality and special values service into the Quotation

我们没办法给到这么低的价格，因为我们的报价要综合考虑到售后服务。

6、I can't bear losing one clients due to Quality issues because if I lose a clients like that.I lose this clients forever.

我们不能因为质量问题流失客户，这会导致我们以后都无法再完成交易。

二、客户迟迟不下单

1、I haven't heard back from you since last follow-up. I have to assume there might be some issues on our business relationship. Please let me know if l can be of any help.

上次跟进后便没有收到你的回复，我猜想我们合作上可能出现什么 问题了。请告知我这边需要做些什么。

2、Just imagine how things will be in six months once you have pushed this new product to your distribution channels.

想象一下,一旦您将这种新产品推向您的分销渠道,六个月后情况会怎样。

3、This is a very normal thing, all customers before understanding the product is too expensive.

这是很正常的事情,所有客户在了解产品之前都是嫌贵的。

4、I send you the information, can let you choose the product, avoid a lot of detours.

我给你发的资料,可以让你在选择产品的时候呢,少走很多弯路的。

5、The market is so competitive now that no compa.ny would be foolish enough to sell a product of the same Quality at a higher price than anyone else unless the company is not big at all.

现在市场竞争这么激烈，任何一家公司都不会傻到把同等质量的产品。

三、客户下单后

1、I will focus on your order and production status, and I will let you know if there is any progress.

我会注意您的订单和生产情况，有进展我会通知您。

2、I know exactly what you mean.

我完全明白您的意思。

3、That's the kind of thing I would do too.

我也会这么做的。

4、Value-for-money means considering service.details, expertise results, and after-sales support rather than simply saying "the price is low."

物有所值，是从服务、细节、专业、结果、售后支持等方面考虑，而不是简单的说“价格低”。

5、Trust is precious, and if you choose to rely on me I won't let you down.

信任是宝贵的，如果你选择依靠我，我不会让你失望的。

6、Different prices represent different Qualities.Expensive goods may not suit you, but cheap ones may not be good enough. What suits you best is what matters.

不同的价格代表不同的品质。贵的可能不适合你，便宜的也不一定好，适合你的才是重要的。