faq模板一

admin   ·   发表于 2022-9-15   ·   皂类产品FAQ共创

1. Do you offer OEM/ODM service?
Yes, we are a handmade soap manufacturer in China.

we are able to offer OEM &ODM service, but please provide us with registration certification in advance.
we are glad to receive your customized request. Please send us detailed requirements.

2. How can we guarantee the quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;

3. How do I place an order?
Inquiry---Quotation--Sampling-- Confirmation--Deposit---Production-Balance payment--Shipment.

4. Why should you buy from us not from another handmade soap supplier?
The company has two large R & D rooms, with more than 10 years of experience, 10 people leading the R & D team, and a highly clean 100000-level dust-free purification workshop, Equipped with complete equipment, and now rich and mature production experience,

5. How long does it take to produce the product?
Depending on the total amount, it will take 5-25 days.


6. What services can we provide?
Accepted Delivery Terms: FOB;
Accepted Payment Currency: USD, CNY;
Accepted Payment Type: T/T, Credit Card, Cash, Escrow;

1. 你们提供OEM和ODM服务吗?

是的,我们是制造商和供应商。

我们可以提供OEM &ODM服务,但请提前提供注册证明。

我们很高兴收到您的定制要求。请寄给我们详细的要求。

2. 我们如何保证质量?

在批量生产之前,总是有一个预生产样品;

装运前的最终检验;

3:我怎样下单?

询价,报价,抽样——确认存款——Production-Balance支付装运。

4. 为什么你应该从我们这里购买,而不是从其他供应商那里?

公司拥有两个大型研发室,拥有10多年经验,10人领导的研发团队,以及一个高洁净100000级无尘净化车间,配备齐全的设备,现已拥有丰富成熟的生产经验,

5. 生产这个产品需要多长时间?

根据总金额的不同,大概需要5-25天。

6. 我们可以提供什么服务?

交货条件:FOB;

接受支付货币:美元,元;

接受支付方式:电汇、信用卡、现金、托管;


23 Reply   |  Until 1个月前 | 280 View

admin
发表于 1个月前

Q: Are you a factory or a trading company? A: We are a factory with nearly 20 years of OEM and ODM experience. Accept customization to meet your needs. Q: Can I have a private label? A: Yes, of course, you can make your private label and package, if you need to design the packaging, we also have a professional designer to serve you. Q: Are your products effective and safe? A: Yes, it's safe and effective, We choose safe materials that meet the cosmetics standards of most areas and countries. We have done a lot in the R&D stage to get the clinical data to confirm our product is effective Q: Do you provide free samples? A: Generally, samples will be charged. But for some products in stock, we can provide you with free samples, and you pay the shipping cost. Q: What is the delivery time? A: 15-45 days normally, A detailed delivery date should be decided according to production season and order quantity.

问:你们是工厂还是贸易公司? 答:我们是一家拥有近20年OEM和ODM经验的工厂。接受定制以满足您的需求。 问:我可以拥有一个自有品牌吗? A:是的,当然,你可以自己做品牌和包装,如果你需要设计包装,我们也有专业的设计师为你服务。 问:你们的产品是否有效和安全? A:是的,它安全有效。我们选用安全的材料,符合大多数地区和国家的化妆品标准。我们在研发阶段做了很多工作来获得临床数据来证实我们的产品是有效的 问:你们提供免费样品吗? A:一般来说,样品是要收费的。但对于部分库存产品,我们可以提供免费样品给你,运费由你支付。 问:你们是工厂还是贸易公司? 答:我们是一家拥有近20年oem和odm经验的工厂。接受定制以满足您的需求。 问:我可以拥有一个自有品牌吗? 答:是的,当然,你可以自己做品牌和包装,如果你需要设计包装,我们也有专业的设计师为你服务。 问:你们的产品是否有效和安全? a:是的,它安全有效。我们选用安全的材料,符合大多数地区和国家的化妆品标准。我们在研发阶段做了很多工作来获得临床数据来证实我们的产品是有效的 问:你们提供免费样品吗? a:一般来说,样品是要收费的。但对于部分库存产品,我们可以提供免费样品给你,运费由你支付。 问:什么时候交货? A:一般是15-45天,具体的交货日期要根据生产季节和订单数量来确定。

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admin
发表于 1个月前

1. Can your company customize the products we want?
A: OEM and ODM are available services. We have a professional team that can design products and make exquisite packaging according to your requirements.
2. Are you a factory or trading company?
A:We are a manufacturer with a professional GMP-certified factory and a trading company with an export license.
3. Where is your factory located? Can I visit your factory?
A: It is our great honor to invite you to visit our factory factory is located in Baiyun district, Guangzhou, and near the airport.
4. How long is your company's delivery time?
A: Generally 5-30 days, the specific delivery date will be determined according to the production season and the order quantity.
5. What is your MOQ?
A: The MOQ depends on the specific product order. Please contact us for more detailed information.
6. Are there any discounts on your products?
A: Our discount depends on the quantity of your order, the more orders, the more discounts. For more discount information, please contact us.
7. What currency does your company use for trading? If it is not RMB, can you accept a fixed rate for the entire order period?
A:We conduct international business in RMB/USD/HKD/EUR/GBP.
1.贵公司能定制我们想要的产品吗?
答:可提供OEM和ODM服务。我们有专业的团队,可以根据您的要求设计产品,制作精美的包装。
2. 你们是工厂还是贸易公司?
A:我们是一家拥有GMP认证工厂的专业生产厂家和拥有出口许可证的贸易公司。
3.你们的工厂位于哪里?我可以参观你们的工厂吗?
A:我们非常荣幸地邀请您参观我们的工厂,我们的工厂位于广州白云区,靠近机场。
4. 贵公司的交货时间是多久?
A:一般是5-30天,具体交货期根据生产季节和订单数量确定。
5. 你们的最小起订量是多少?
A:最小起订量取决于具体的产品订单。请与我们联系以获取更多详细信息。
6. 你们的产品有折扣吗?
A:我们的折扣取决于你方订单的数量,订单越多,折扣越多。欲了解更多折扣信息,请与我们联系。
7. 你们公司使用什么货币进行交易?如果不是人民币,你们能接受整个订单期间的固定汇率吗?
A:我们用人民币/美元/港币/欧元/英镑进行国际业务。

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admin
发表于 1个月前

Q1: What's your production lead time?
A: Normally the stock production lead time is 3~7 days after the order is confirmed, OEM products will be shipped out 15-25 days after detailed confirmation.

Q2: Can you accept private label?
A: 1) Yes, a private label is available, we can customize it for you as requested.
2) Sure, OEM is available, you can put your logo on the box and labels.
3) you can send us your artwork to print directly, also we have a professional design team, and we can design for you according to your picture, sample, or ideals.


Q3: How can I get a sample?
A: The sample can be free, and the freight will be in charge of you. After payment is done, we will arrange samples for you
immediately. May I have your full address, I will check the freight for you accordingly.


Q4: What's your advantage, how can I trust you?
A: Our services include free packaging design, free sample development, fast delivery, picture and certificate support, and small
batch customization. We are an Alibaba-certified gold manufacturer with sufficient capacity and relevant qualifications.

Q5: How do get the discount
A: For new customers, we offer a first-order discount. For VIP customers who have already purchased, we have a membership discount
system. Click "Chat now" or "Send Enquiry" at the bottom of the page for more details.

你们的生产周期是多长? 答:正常情况下,订单确认后库存生产交货期为3~7天,OEM产品在细节确认后15 ~ 25天发货。 Q2:你能接受自有品牌吗? A:是的,自有品牌是可以的,我们可以根据您的要求定制。 2)当然,OEM是可以的,你可以把你的标志放在盒子和标签上。 3)您可以将您的作品直接发送给我们进行打印,我们也有专业的设计团队,我们可以根据您的图片,样品或理想为您设计。 Q3:我怎样才能拿到样品? A:样品是免费的,运费由您负责。付款后,我们会安排样品给你 立即。可以给我你的详细地址吗,我帮你查一下运费 你的优势是什么?我怎样才能相信你? 答:我们的服务包括免费包装设计,免费样品开发,快速交货,图片和证书支持,小 批量定制。我们是阿里巴巴认证的黄金制造商,有足够的产能和相关资质。 如何获得折扣 A:对于新客户,我们提供首次订购折扣。对于已经购买的VIP客户,我们有会员折扣 系统。点击网页底部的“聊天室”或“发送查询”以获取更多详情

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