faq模板一

admin   ·   发表于 2022-9-15   ·   皂类产品FAQ共创

1. Do you offer OEM/ODM service?
Yes, we are a handmade soap manufacturer in China.

we are able to offer OEM &ODM service, but please provide us with registration certification in advance.
we are glad to receive your customized request. Please send us detailed requirements.

2. How can we guarantee the quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;

3. How do I place an order?
Inquiry---Quotation--Sampling-- Confirmation--Deposit---Production-Balance payment--Shipment.

4. Why should you buy from us not from another handmade soap supplier?
The company has two large R & D rooms, with more than 10 years of experience, 10 people leading the R & D team, and a highly clean 100000-level dust-free purification workshop, Equipped with complete equipment, and now rich and mature production experience,

5. How long does it take to produce the product?
Depending on the total amount, it will take 5-25 days.


6. What services can we provide?
Accepted Delivery Terms: FOB;
Accepted Payment Currency: USD, CNY;
Accepted Payment Type: T/T, Credit Card, Cash, Escrow;

1. 你们提供OEM和ODM服务吗?

是的,我们是制造商和供应商。

我们可以提供OEM &ODM服务,但请提前提供注册证明。

我们很高兴收到您的定制要求。请寄给我们详细的要求。

2. 我们如何保证质量?

在批量生产之前,总是有一个预生产样品;

装运前的最终检验;

3:我怎样下单?

询价,报价,抽样——确认存款——Production-Balance支付装运。

4. 为什么你应该从我们这里购买,而不是从其他供应商那里?

公司拥有两个大型研发室,拥有10多年经验,10人领导的研发团队,以及一个高洁净100000级无尘净化车间,配备齐全的设备,现已拥有丰富成熟的生产经验,

5. 生产这个产品需要多长时间?

根据总金额的不同,大概需要5-25天。

6. 我们可以提供什么服务?

交货条件:FOB;

接受支付货币:美元,元;

接受支付方式:电汇、信用卡、现金、托管;


23 Reply   |  Until 1个月前 | 256 View

admin
发表于 2022-9-23

Q1. Can you do custom designs and packages?
Yes, We offer OEM service

Q2. What is your MOQ and price?
For custom handmade soaps, our MOQ is 1000 pcs per color per size per design.

Q3. How about your handmade soap-free sample and sample time?
If you need a custom with your own design, I will charge the sample cost, It will be returned back to you when place an order in the required quantitySample time is about 10-15 days after the design is confirmed.

Q4.What's your mass production time?
It will take about 40-50days to complete after sample approved and get the deposit.

Q1。你能定制设计和包装吗?

是的,我们提供OEM服务

Q2。你们的最小起订量和价格是多少?

订制S手工皂,我们的起订量是每种颜色每种尺寸每种设计1000件。

第三季。你们的样品费和样品时间是多少?

如果你需要定制自己的设计,我将收取样品费,当你按要求的数量下订单时,样品费会退还给你

设计确认后样品时间约为10-15天。

第四季度。你们的量产时间是多少?

样品通过并拿到押金后,大约需要40-50天完成

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admin
发表于 2022-9-23

1. How can I get a free sample?
A: We are pleased to offer you a free sample, but you need to bear overseas freight.

2. Are you an OEM handmade soap factory?
A: Yes. We have specialized in this field for more than 10 Years.

3. Where is your factory located? How can I visit there? A: Our factory is located in Baiyun district, Guangzhou near the airport.  All our clients are warmly welcome to visit us.

4. What is the delivery time?
A:15-30 days normally, detailed delivery date should be decided according to production season and order quantity.

5. What is your MOQ?
A: The MOQ is based on your different orders and packaging choices. Please contact us for more details.

6. What money are you trading? Can you accept the rate to be fixed during the whole order if not RMB? A: We are doing international business in RMB / USD / HKD / EURO / POUND.  Yes, the rate can be fixed during the whole order by contact.

7. Are your prices honest without bargain space?  

A: We always try our best to quote the best price to our customers, but sometimes it depends on your quantity.


1. 我怎样才能得到不含肥皂的手工样品?

A:我们很高兴为你提供免费样品,但你需要承担海外运费。

2. 你是oem手工肥皂厂吗?

是的。我们在这个领域已经有超过10年的专业经验。

3.你们工厂在哪里?我怎么去那里?A:我们的工厂位于广州白云区,靠近机场。热忱欢迎广大客户光临指导。

4. 送货时间是什么时候?

A:一般15-30天,具体交货期根据生产季节和订单数量决定。

5. 你们的最小起订量是多少?

A:起订量取决于你们不同的订单和包装选择。详情请与我们联系。

6. 你用什么钱交易?如果不是人民币,你能接受在整个订单中固定汇率吗?A:我们用人民币/美元/港币/欧元/英镑进行国际贸易。是的,费率可以在整个订货过程中通过联系人确定。

7. 你们的价格是诚实的,没有讨价还价的空间吗?A:我们总是尽力向客户报最优惠的价格,但有时这也取决于你们的数量。

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admin
发表于 2022-9-23

Q1. How about your delivery time?
A: Generally 15-30 days depend on the packing and the quantity.

Q2. Can you produce according to our handmade soap free sample and packing design?
A: Yes, we can produce after analyzing your samples in our lab. OEM&ODM are welcomed.

Q3. What is your sample policy?
A: We can supply the sample for free on the basis of freight collect in common.

Q4. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.

Q5: How do you make our business long-term and good relationship?
A:1. Our products have best quality and lowest price to ensure our customer's benefits;
2. Some of our customers have cooperated with us for more than 10 years till now.


Q1。你们的交货时间是多少?

A:一般15-30天取决于包装和数量。

Q2。你能根据我们的手工无皂样品和包装设计生产吗?

A:是的,我们在实验室分析你们的样品后就可以生产了。欢迎oem和odm。

第三季。您的示例策略是什么?

A:我们可以在运费到付的基础上免费提供样品。

第四季度。你们所有的货物在发货前都检测吗?

A:是的,我们在交货前有100%的测试。

你如何使我们的业务保持长期良好的关系?

答:1。我们的产品以最好的质量和最低的价格保证客户的利益;

2. 我们的一些客户已经和我们合作了10多年。

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admin
发表于 2022-9-23

Q1. Can I have a handmade soap-free sample order for soap and your other products?
A: Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
 
Q2. What about the lead time?
A: Sample needs 3-5 days, mass production time needs 30-40 working days for order quantity more than one container
 
Q3. Do you have any MOQ limit?
A: Low MOQ, 1pc for sample checking is available
 
Q4. How do you ship the goods and how long does it take to arrive?
A: Airline and sea shipping are also optional. Shipping time depends on distance.

Q5. How to proceed with an order for the slipper and your other products?
A: Firstly let us know your requirements or application.
Secondly, We provide solutions according to your requirements.
Thirdly customer confirms the samples and formal order.
Fourthly We arrange the production.
 
Q6. Is it OK to print my logo on your slipper and other products?
A: Yes. Please inform us formally before our production and confirm the design first based on our sample.

  • We are one of the outstanding handmade soap companies in China, 

    Thank you for visiting our website, For further questions please feel free to contact us. We will do our best to support you.

Q1。我能订一份肥皂和其他产品的手工样品吗?

A:是的,我们欢迎来样来测试和检查质量。混合样品可以接受。

Q2。交货时间呢?

A:样品需要3-5天,订单数量超过一个集装箱需要30-40个工作日

第三季。你们有起订量限制吗?

A:最低起订量,可提供1件样品检验

第四季度。你们怎样装运货物?多久才能到达?

A:航空和海运也可以选择。运输时间视距离而定。

Q5。如何处理拖鞋和其他产品的订单?

A:首先让我们知道你的要求或申请。

其次,我们根据您的要求提供解决方案。

第三,客户确认样品和正式订单。

第四,我们安排生产。

Q6。我的logo可以印在你的拖鞋和其他产品上吗?

是的。请在我们生产前正式通知我们,并先根据我们的样品确认设计。

感谢您访问我们的网站,有任何问题请随时与我们联系。我们会尽力支持你的。

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admin
发表于 2022-9-25

A) How could I get a handmade soap free sample?
Before we received the first order, please afford the sample cost and express fee. We will return the sample cost back to you
within your first order.


B) Sample time?
Existing items: Within 15 days.

C) Whether you could make private label handmade soap on your products?
Yes. We can print your Logo on both the products and the packages if you can meet our MOQ.

D) Whether you could make your products by our color?
Yes, If you can meet our MOQ,The the color, shape and smell of the product all can be customized

E) How to guarantee the quality of your products?
1) Strict detection during production.
2) Strict sampling inspection on products before shipment and intact product packaging ensured.

A)我怎样才能得到样品?

在我们收到第一个订单之前,请支付样品费和快递费。我们会把样品费用退回给你

在你的第一批订单内。

B)样品时间?

现有物品:15天内。

C)你们能否在你们的产品上印上我们的品牌?

是的。如果你能满足我们的最小起订量,我们可以在产品和包装上印上你的Logo。

D)你们能不能用我们的颜色做你们的产品?

是的,如果你能满足我们的起订量,产品的颜色,形状和气味都可以定制

E)如何保证你们产品的质量?

1)生产过程中严格检测。

2)产品出厂前严格抽检,确保产品包装完好。

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admin
发表于 2022-9-25

1. who are we?
We are one of the best wholesale handmade soap companies in China 

based in Guangdong, China, start from 2018,sell to North America(80.00%),Southeast Asia(10.00%),Northern Europe(3.00%),Western Europe(3.00%),Eastern Europe(2.00%),South America(2.00%). There are total about null people in our office.


2. how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;

3.what can you bulk handmade soap from us?
Handmade Soap,shampoo,Hair care essential oils,Skincare products,Essential oils for skincare

4. why should you buy from us not from other handmade soap suppliers?
Our company with more than 10 years of experience in cosmetics and skin care manufacturing, The company covers an area of more than 6,000 square meters, employs nearly 1,000 people,We have professional GMPC,MSDS, SGS, ISO22716 and other certificates.

5. what services can we provide?
Accepted Delivery Terms: FOB,Express Delivery;
Accepted Payment Currency:USD,EUR,HKD,GBP,CNY,CHF;
Accepted Payment Type: T/T,Credit Card;
Language Spoken:English,Chinese


我们总部位于中国广东,从2018年开始,销售到北美(80.00%),东南亚(10.00%),北欧(3.00%),西欧(3.00%),东欧(2.00%),南美(2.00%)。我们办公室的人差不多一个人。

2. 我们如何保证质量?

在批量生产之前,总是有一个预生产样品;

装运前的最终检验;

3.你能从我们这里买到什么?

手工肥皂,洗发水,头发护理精油,护肤产品,护肤精油

4. 为什么你应该从我们这里购买,而不是从其他供应商那里?

本公司拥有10多年化妆品和护肤品制造经验,公司占地面积6000多平方米,员工近1000人,拥有GMPC、MSDS、SGS、ISO22716等专业证书。

5. 我们可以提供什么服务?

接受的交货条件:FOB,快递;

接受支付货币:美元、欧元、港币、英镑、元、瑞士法郎;

接受支付方式:电汇、信用卡;

语言:英语、汉语

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admin
发表于 2022-9-25

Q:Are you a hanmade soap factory or trading handmade soap company?

A:We are factory of produce all our cosmetics and also supply to trading companies.Welcome to visit our factory.

Q:Can we do private label handmade soap on your products or package?

A: Yes, your customized requirements for color, logo, design, package, carton mark, etc. are very welcome.

Q:What is your MOQ?

A: Usually MOQ is 2 pcs for stock goods,MOQ is 5000 pcs for OEM.(essential oil is 2000 pcs)

Q:We can’t afford 5000 pcs for private label,can we cut down the quantity?

A: Yeah.please contact more details with our staff.

Q:What is the payment terms?

A:Our payment terms are T/T,Western Union,Credit Card,you could choose the way for your most convenience.

Q:What about the delivery time?

Air express

Days

Weight Range

TNT,DHL,EMS,Fedex

4-8days

0.5kg~+∞

DHL e-commerce

7-21days

0~2kg

Postal

10-30days

0~2kg

 

Q:How to contact you?

A:Please input your needs in the text area as below and click “Send” button Or you can click “Chat Now”button in the right place of this page to chat with us online.

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admin
发表于 2022-9-25

1. who are we?

  • One of the outstanding wholesale handmade soap companies in China,

    , family owned business since 2014, specializing in handcrafted artisanal soaps, bath bombs, lotions and salves. We only use organic and high quality natural essential oils, herbs and botanicals.

2. how can we guarantee quality?
Our manufacturing facilities are based 3rd Floor, Building A, Hanshui Jincheng Industrial Park, Ma 'an Town, Huizhou City. All our products are handmade and are labor intensive. The difference that you can feel.

Our manufacturing facilities are well over 10,000 sq ft in floor space and are well equipped to handle volume orders.

3.what can you buy from us?
-Classic Handmade Soaps -Goat Milk Soap -Yogurt Soap -Shampoo Bars -Loofah Soaps -Bath Bombs -Body and Hand Lotions
-Foot Cream -Body Butters -Bath Salts -Sugar Scrubs

4. why should you buy from us not from other handmade soap suppliers?
Family owned business since 2014, specializing in handcrafted artisanal soaps, bath bombs, lotions and salves. We only use organic and high quality natural essential oils, herbs and botanicals.If you are interested in our products and the shipping address is in CHINA , we can send you Handmade soap free samples for free.

5. what services can we provide?
Accepted Delivery Terms: FOB;
Accepted Payment Currency:USD;
Accepted Payment Type: T/T,L/C,D/P D/A,MoneyGram,Credit Card,PayPal;
Language Spoken:English;

I agree to the following policies when confirming the order: 1. Sample orders less than $100 can be refunded for the full amount within 30 days after receiving the product 2. For orders more than $100, the quality, fragrance, and design of the product have been confirmed using samples or otherwise before this order or I agree to the product quality, fragrance and design as is 3. The product does not commit or guarantee any results nor is it a cure for any condition. It is not an FDA-approved medical product but a natural product that may have its own benefits but effects may vary. The benefits are purely customer reviews 4. Any damaged products will be replaced by the same or similar SKU 5. There will be a 15% restock fee and return shipping fee for any wholesale orders if approved by the Falls River Soap representative.

1. 我们是谁?

瀑布河肥皂公司,自2014年以来的家族企业,专门从事手工制作的手工肥皂,沐浴弹,乳液和药膏。我们只使用有机和高质量的天然精油,草药和植物。

2. 我们如何保证质量?

我们的制造工厂位于美国的印第安纳州和俄亥俄州。我们所有的产品都是手工制作的,是劳动密集型的。你能感受到的不同。

我们的生产设施占地面积超过130,000平方英尺,设备齐全,可以处理大量订单。

3.你能从我们这里买到什么?

经典手工香皂

山羊牛奶皂

酸奶肥皂

洗发水的酒吧

丝瓜皂

浴炸弹

-身体和手部乳液

英尺奶油

身体黄油

浴盐

四种不同食物实习医生风云

4. 为什么你应该从我们这里购买,而不是从其他供应商那里?

家族企业自2014年以来,专门从事手工制作的手工肥皂,沐浴弹,乳液和药膏。我们只使用有机和高质量的天然精油,草药和植物。如果您对我们的产品感兴趣,发货地址在美国,我们可以免费寄样品给您。

5. 我们可以提供什么服务?

交货条件:FOB;

接受支付货币:美元;

接受的支付方式:电汇、信用证、付款交单、速汇金、信用卡、PayPal;

语言:英语;

在确认订单时,我同意以下政策:

1. 样品订单不足100美元,可在收到产品后30天内全额退款

2. 对于超过100美元的订单,在此订单之前,产品的质量、香味和设计已经通过样品或其他方式确认,否则我同意产品的质量、香味和设计原样

3.本产品不承诺或保证任何结果,也不能治愈任何疾病。它不是fda批准的医疗产品,而是一种天然产品,可能有自己的好处,但效果可能不同。这样做的好处是纯粹的客户评论

4. 任何损坏的产品将用相同或类似的SKU替换

5. 如果经福尔斯河肥皂代表批准,任何批发订单都将收取15%的补货费和退货运费。

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admin
发表于 2022-9-25

Q1: How to make the order?

A: You can send us email or inquiry at our website directly. for handmade soap free sample order, you can go to our aliexpress shop and place the order

 

Q2: What are your handmade soap company normal export terms?
A:We normally export with FOB.

 

Q3: If OEM available?
A: Yes, we provide all of our products OEM If QTY is enough large.

 

Q4: If samples available?
A: We are happy to provide samples to you. Our company policy is that you need to Pay for the sample charges for the first time cooperation. We will return the charges to you as soon as you start an order.

 

Any question, pls feel free to contact with me. Thanks!


Q1:如何下单?

A:您可以直接给我们发邮件或到阿里巴巴查询。如需订购样品,可到我们的速卖通店铺下单

贵公司一般的出口条件是什么?

A:我们通常以离岸价出口。

Q3:如果OEM可用?

A:是的,如果数量足够大,我们提供所有产品的OEM。

Q4:是否有样品?

A:我们很乐意为您提供样品。我们公司的政策是,第一次合作你需要支付样品费。您一开始订货,我们就把费用退回给您。


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admin
发表于 2022-9-25

Q:Are you a handmade soap factory or trading handmade soap company ?
A:We are handemade soap manufacturer with export license. Our factory was founded in 1995 with over 27 years rich experience, covers an area of 13500m².


Q:How can we get handmade soap free samples?
A:Once details are confirmed, FREE samples are available for quality check before order.

Q:May l have my own logo?
A:Of course you can have your own design including your logo.

Q:Do you have experience by working with brands?
A:Thanks to clients' trust, Baylis & Harding, Michel, TJX, As-Wastons, Kmart, Walmart, Disney, Lifung, Langham Place Hotel, Time Warner, etc.

Q:What's your delivery lead time?
A:The delivery lead time depends on season and products themselves. It will be 30-40 days during the nomal season and 40-50 days during the busy season (June to September).

Q:What's your MOQ?
A:1000 sets for Bath Gift Set as a trial order.

Q:How Iong have you been in this business?
A:Our factory was established in 1994. Up to now, we have more than 27 years rich experience in bath and skin care field, pure soy candle as well.

Q:What is your production capacity?
A:20,000 sets everyday for bath gift set. Every year, our production capacity is over USD 20 million.

Q:Where is your loading port?
A:Xiamen port, Fujian Province, China.

Q:What kind of assistance you can offer ?
A: 1. Research and development.
2. Unique & specific formulations.
3. Product improvement.
4. Artwork Design.

Q:How does your factory do regarding quality control?
A:Quality is priority! To provide our customer good quality products is our basic mission.
All of us always keep the quality control from the very beginning to the very end:
1. All raw material we used are inspected before packaging: MSDS for chemicals are available for check.
2. All Ingredients have passed ITS, SGS, BV ingredient review for EU and American markets.
3. Skillful workers care details in the producing and packing processes;
4. QA, QC team is responsible for quality check in each process. In-house Inspection Report available for check.

问:你们是工厂还是贸易公司?

A:我们是有出口许可证的制造商。我们的工厂成立于1994年,有超过27年丰富的经验,占地面积13500平方米。

问:我们如何获得样品?

A:一旦细节得到确认,我们将在订货前免费提供样品检验。

问:我可以有自己的标志吗?

A:当然你可以有你自己的设计,包括你的标志。

问:你有与品牌公司合作的经验吗?

答:拜利斯哈丁、米歇尔、TJX、As-Wastons、凯马特、沃尔玛、迪士尼、利丰、朗豪酒店、时代华纳等客户的信赖。

你们的交货周期是多少?

A:交货期取决于季节和产品本身。正常季节为30-40天,旺季(6月至9月)为40-50天。

问:你MOQ是什么?

A:1000套浴室礼品套装,试订。

问:你从事这一行多久了?

A:我们工厂成立于1994年。到目前为止,我们在沐浴和护肤领域有超过27年的丰富经验,纯大豆蜡烛也是如此。

问:你们的生产能力是多少?

A:每天20,000套沐浴礼品套装。每年,我们的生产能力超过2000万美元。

你们的装运港在哪里?

A:中国福建省厦门港。

问:你能提供什么样的帮助?

答:1。研究和开发。

2. 独特和具体的配方。

3.产品改进。

4. 艺术品设计。

问:你们工厂在质量控制方面做得怎么样?

答:质量是重点!为客户提供优质的产品是我们的基本使命。

我们所有人从开始到最后始终保持质量控制:

1. 我们使用的所有原材料在包装前都经过检验:化学品的MSDS可用于检查。

2. 所有成分已通过ITS, SGS, BV成分审核,适用于欧盟和美国市场。

3.熟练工人关心生产和包装过程中的细节;

4. QA、QC团队负责各工序的质量检查。内部检验报告可供查阅。

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admin
发表于 2022-9-25

1. What's your MOQ for OEM products? 

For individual handmade soap, our MOQ is 1000pcs,while for complete set, we need MOQ at least 1000set.

2. How can I get a handmade soap free sample?

The sample fee for five samples is $20, and the freight will be in charge of you. After payment done, we will arrange samples for you immediately. May I have your full address, I will check the freight for you accordingly.

3. What's your payment term?

Normally our payment term is 30% before production, balance before shipment.

4. How do I pay the freight ?

You can arrange payment by Bank card, also you can though trade assurance ,or TT.

5. How long will it take to make sample?

For stock sample, we can send out immediately, while for new samples, it will take around 7 days.


1. 你们OEM产品的最小起订量是多少?

单个手工肥皂,我们的起订量是1000个,而成套的,我们至少要起订1000个。

2. 我怎样才能拿到样品?

5个样品的样品费是20美元,运费由你方承担。付款后,我们会立即安排样品给你。请告诉我您的详细地址,我将为您查询运费。

3.你们的付款条件是什么?

通常我们的付款条件是生产前支付30%,余款装船前支付。

4. 运费怎么付?

您可以用银行卡付款,也可以通过贸易担保或电汇付款。

5. 制作样品需要多长时间?

库存样品我们可以马上寄出,新样品则需要7天左右。

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admin
发表于 2022-9-25

1. How can I get some samples?
A: We are pleased to offer you handmade soap free sample, but you need to bear oversea freight. contact me now.


2. Are you a handmade soap factory?
A: Yes. We have specialized in this field about 11 Years.


3. What is your MOQ?
A: The MOQ is based on your different order and packaging choose. Please contact us for more details.


4. Where is your factory located? How can I visit there?
A: Our factory is located in 3rd Floor, Building A, Hanshui Jincheng Industrial Park, Ma 'an Town, Huizhou City. All our clients, are warmly welcome to visit us.


5. What is the delivery time?
A:15-30 days normally, detail delivery date should be decided according to production season and order quantity.


6. Are your prices be honest without bargain space?
A: we always trying best to quote best price to our customers, but sometimes it depend on your quantity.


7. What money are you trading by? Can you accept the rate be fixed during whole order if not RMB?
A: We are doing international business by RMB / USD / HKD / EURO / POUND. Yes, the rate can be fixed during whole order by contact.

1. 我怎样才能得到样品?

A:我们很高兴为你提供免费样品,但你需要承担海外运费。现在联系我。

2. 你是工厂吗?

是的。我们在这个领域已经有11年了。

3.你们的最小起订量是多少?

A:起订量取决于你们不同的订单和包装选择。详情请与我们联系。

4. 你们工厂在哪里?我怎么去那里?

A:我们的工厂位于广州白云区,靠近机场。热忱欢迎广大客户光临指导。

5. 送货时间是什么时候?

A:一般15-30天,具体交货期根据生产季节和订单数量决定。

6. 你们的价格是诚实的,没有讨价还价的空间吗?

A:我们总是尽力向客户报最优惠的价格,但有时这也取决于你们的数量。

7. 你用什么钱交易?如果不是人民币,你能接受在整个订单中固定汇率吗?

A:我们用人民币/美元/港币/欧元/英镑进行国际贸易。是的,费率可以在整个订货过程中通过联系人确定。

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发表于 2022-9-29

Q: Who are you selling to? Where are your main market?
Our main markets include USA, England, Australia, Phillipine, Sweden, German, Poland, India, Malaysia, Thailand, Dubai, South Africa etc.


Q: How can you guarantee that all material you used is environmental-friendly ?
We exercise strict control over the purchase of raw material, experimental detection, production process and the inspection of the finished product.


Q:Could I get some samples?
Yes,we provide sample service,the sample quantity can be 1-5pcs.

Q:Can I have private label?
Yes,of course,you can make you own private label and package. We are a factory who have 14+ years experience for OEM and ODM. if you need to design the packaging ,we also have professional designer to serve you.

Q: How long have you engaged in this business?
Over 15 years.

问:你卖给谁?你们的主要市场在哪里?

主要市场包括美国、英国、澳大利亚、菲律宾、瑞典、德国、波兰、印度、马来西亚、泰国、迪拜、南非等。

问:你如何保证你所使用的材料都是环保的?

我们对原材料采购、实验检测、生产过程和成品检验进行严格控制。

问:能给我一些样品吗?

是的,我们提供样品服务,样品数量可以是1-5个。

问:我可以有私人标签吗?

是的,当然,你可以做你自己的标签和包装。我们是一家拥有14年以上OEM和ODM经验的工厂。如果您需要设计包装,我们也有专业的设计师为您服务。

问:你做这行多久了?

超过15年。

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发表于 2022-12-14

Q: Can you do packaging design for us?

A: Yes, we have a professional team of 10 people with rich experience in exhibition design and manufacturing. If you share your ideas and requirements with us, we will also provide different designs.

Q: What are the characteristics of your products?

A: Our products are specialized in excellent function and quality. The materials are natural and friendly to the environment, give you the perfect experience you want.

Q: Will you test the products before delivery?

A: Yes, every product will be inspected by our staff and passed the inspection by the cosmetics administration of the government.

Q:你能为我们做包装设计吗?

A:是的,我们有一个10人的专业团队,有丰富的展览设计和制作经验。如果您与我们分享您的想法和要求,我们也将提供不同的设计。

问:你们的产品有什么特点?

A:我们的产品以优良的功能和质量著称。材料天然,对环境友好,给你想要的完美体验。

Q:交货前你们会测试产品吗?

A:是的,每一件产品都会由我们的员工进行检查,并通过政府化妆品管理部门的检查。

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admin
发表于 2023-5-8

Q1: How can I get a free sample?

The sample can be free, and the freight will be in charge of you. After payment is done, we will arrange samples for you immediately.

Q2: Can be customized?
Sure, color, fragrance, weight, shape, and package all can be customized as requested.


Q3: What's your payment term?
Normally our payment term is 30% before the order, and 70% paid off before shipment, also you can arrange payment by PayPal or western union.


Q4: What's your production lead time?
Normally the production lead time is 25~30 days after the order is confirmed, if you are urgent, it can be faster.


Q5: Can you accept private labels?
1) Yes, a private label is available, we can customize it for you as requested.
2) Sure, OEM is available, you can put your logo on the box and labels.
3) You can send us your artwork to print directly, also we have a professional design team, and we can design for you
according to your picture, sample, or ideals.

Q1:我怎样才能得到免费样品?

样品可以免费,运费由你负责。付款后,我们会立即安排样品给你。

Q2:可以定制吗?

当然,颜色,香味,重量,形状,包装都可以根据要求定制。

你们的付款方式是什么?

通常我们的付款方式是30%在订货前,70%在发货前付清,你也可以通过paypal或者西联汇款付款。

你们的生产周期是多长?

正常情况下,订单确认后的生产周期为25~30天,如果您有紧急情况,可以更快。

Q5:你能接受自有品牌吗?

1)是的,自有品牌是可以的,我们可以根据您的要求定制。

2)当然,OEM是可以的,你可以把你的标志放在盒子和标签上。

3)您可以将您的作品直接发送给我们进行打印,我们也有专业的设计团队,我们可以根据您的图片,样品或理想为您设计。

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admin
发表于 10个月前

Q: What are your terms of payment?
A: By T/T Payment (30%-50% deposit, balance paid off after cargoes are finished).
Q: Who are you selling to? Where is your main market?
A: Our main markets include the USA, England, Australia, Philippines, Sweden, Germany, Poland,

India, Malaysia, Thailand, Dubai, South Africa etc.
Q: How does your factory do regarding quality control?
R: Quality is a priority! Magnolia people always attach great importance to quality control from the very beginning to the very end: 1). All raw workers care about every detail in handling the stamping, printing, stitching, and packing processes; 2). The Quality Control Department is specially responsible for quality checking in each process.
Q: How can you guarantee that all material you use is environmentally friendly?
R: We exercise strict control over the purchase of raw materials, experimental detection, production process, and the inspection of the finished product.
Q: Could I get some samples?
R: We are honored to offer you samples. New clients are expected to pay for the sample fee and the courier cost. Regarding the sample fee: you can wire it through Western Union, Paypal, or T/T. Pls, note that we will regard this sample fee as part of the down payment and will deduct it from the total amount when you place the order for mass production. Regarding the courier cost: You can wire the courier cost together with the sample fee and we will have the courier cost prepaid.
Q: How long have you engaged in this business?
R: Over 15 years.
If you have any questions about our product or about us, you're welcome to contact us at any time!

你们的付款方式是什么?

A:电汇付款(30%-50%订金,余款在货物完成后付清)。

问:你卖给谁?你们的主要市场在哪里?

A:我们的主要市场包括美国、英国、澳大利亚、菲律宾、瑞典、德国、波兰、

印度、马来西亚、泰国、迪拜、南非等。

问:你们工厂在质量控制方面做得怎么样?

R:质量第一!白玉兰人从始至终都非常重视产品的质量控制:1)所有的原材料工人都对烫金、印刷、缝合、包装等环节的每一个细节都十分关注;品管部专门负责每道工序的质量检验。

问:你们怎么保证你们使用的所有材料都是环保的?

R:我们对原材料的采购、实验检测、生产过程和成品的检验都有严格的控制。

能给我一些样品吗?

R:我们很荣幸向你们提供样品。新客户需要支付样品费和快递费关于样品费,您可以通过西联汇款、Paypal或电汇。请注意,我们将把这笔样品费作为定金的一部分,并在您下订单批量生产时从总金额中扣除。关于快递费用:您可以将快递费用与样品费一起电汇,我们将预付快递费用。

问:你从事这个行业多久了?

接待员:超过15年了。

如果您对我们的产品或我们有任何疑问,欢迎您随时与我们联系!

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发表于 10个月前

1. What's your MOQ for OEM products?

For individual handmade soap, our MOQ is 1000pcs, while for a complete set, we need an MOQ at least 1000 sets.

2. How can I get a sample?
The sample fee for five samples is $20, and the freight will be in charge of you. After payment is done, we will arrange samples for you immediately. May I have your full address, I will check the freight for you accordingly.

3. What's your payment term?
Normally our payment term is 30% before production, the balance before shipment.

4. How do I pay the freight?
You can arrange payment by Bank card, also you can through trade assurance or TT.

5. How long will it take to make a sample?
For stock samples, we can send them out immediately, while for new samples, it will take around 7 days.

1. 你们OEM产品的最小起订量是多少?

对于单个手工肥皂,我们的最小起订量是1000件,而对于成套肥皂,我们至少需要1000套的最小起订量。

2. 我怎样才能拿到样品?

5个样品的样品费是20美元,运费由你负责。付款后,我们会立即安排样品给你。可以给我你的详细地址吗,我帮你查一下运费

3.你们的付款条件是什么?

通常我们的付款方式是生产前付款30%,余款装运前付款。

4. 运费怎么付?

您可以安排银行卡付款,也可以通过贸易保险或电汇付款。

5. 做样品需要多长时间?

现货样品我们可以马上寄出,新样品需要7天左右。

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admin
发表于 1个月前

How can I make an order?

A: You can select from our website for the items you need then make the order online directly or

contact our sales by clicking here or e-mail. Then they can make the PI based on all

your requests and confirm all the details with you one by one in time.

Q2.What is your payment term?

A: Our payment term is 30% deposit, 70% balance, we accept T/T bank transfer; WestUnion; Money Gram and Paypal.

Can I get a sample before making the order?

A: We are so glad to provide our sample for you to check our quality and give you some reference

to check with your customer or your local market. We will be your strong support in China.

How long will it take to receive my order?

A: This depends on the complexity of your project. Let us know if you have an urgent deadline and we'll see what we can do. Standard turnaround times (from the date of artwork approval) are 5 to 7 working days.

Q1:我怎样才能下订单?


答:您可以在我们的网站上选择您需要的物品,然后直接在线订购或使用电子邮件


通过点击这里或电子邮件与我们的销售联系。然后他们就可以根据这些来做PI了


您的要求,并及时与您确认所有细节。


Q2。你们的付款方式是什么?


A:我们的付款方式是30%定金,70%余款,我们接受电汇银行转账、西联汇款、汇款和贝宝。


我可以在下单前先拿到样品吗?


A:我们很高兴提供样品给你们检查质量,给你们一些参考


与您的客户或当地市场核实。我们将成为你们在中国的有力支持。


问题4:需要多长时间才能收到我的订单?


A:这取决于你项目的复杂程度。如果你有紧急的截止日期,请告诉我们,我们会看看能做些什么。标准周转时间(从艺术品批准之日起)为5至7个工作日。


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发表于 1个月前

Q1: What's your supply type?

A: Products in stock, also OEM/ODM is welcomed.
Q2: Which country or area do you mainly sell?
A: Our product sells to Europe, America, Africa in many areas and some other countries.
Q3: What is the lead time?
A: If you use our exited warehouse, the lead time is 7-20 business days. If you need Jar Customization Service, the lead time is 15-35 days.
Q4: Are your products effective and safe?
A: We choose safe materials and reach 98% of national standards for cosmetics. We obtain clinical data during the R&D stage to confirm that the product is effective.
Q5. How do i pay for my order?
A: We accept T/T, Western Union, or Alibaba Trade Assurance before production. 50% as a deposit, and 50% before shipment.
Q6. What is your advantages?
A:
1. Support custom packages, and offer OEM ODM service.
2. Having its packaging supply system can reduce your cost.
3. Natural plant extracts, multi-component, multi-function,multi-choice.
Q7: How can I get the sample in your company?
A: When you pay for the freight and sample charge and offer your specific address, we will send the sample to you ASAP. We will return the sample charge when you place the order for mass production.
你们的供货类型是什么? A:产品有现货,也欢迎OEM/ODM。 Q2:你们主要销售哪个国家或地区? A:我们的产品销往欧洲、美洲、非洲的许多地区和其他一些国家。 Q3:交货期是什么? A:如果你使用我们的出口仓库,交货时间是7-20个工作日。如果您需要Jar定制服务,交货时间为15-35天。 Q4:你们的产品有效且安全吗? A:我们选用安全的材料,达到98%的化妆品国家标准。我们在研发阶段获得临床数据,确认产品是有效的。 Q5。我如何支付我的订单? A:我们接受电汇、西联汇款或阿里巴巴贸易担保。50%作为定金,另外50%在发货前支付。 Q6。你的优势是什么? 答: 1. 支持定制包,提供OEM ODM服务。 2. 拥有自己的包装供应系统可以降低您的成本。 3. 天然植物提取物,多组分、多功能、多选择。 我怎样才能在贵公司拿到样品? A:当您支付运费和样品费并提供您的具体地址后,我们会尽快将样品寄给您。当你下大货订单时,我们会退还样品费。

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发表于 1个月前

Q1: Can I make a mix order?
Yes, you can mix color and design in our stock items
Q2. Can I get a discount?
Yes, for big orders, old customers and frequent customers, we give reasonable discounts.
Q3. How could I pay them?
Western Union, Moneygram, T/T, and PayPal are acceptable, Flexible Payment. So just let us know which is easy for you.
Q4. How to place an order?
Pls, send a purchase order to us by email, trade manager, or WhatsApp. After confirming the style, we can send a Proforma Invoice to you.
Q5. How can we get the goods?
We send by Yunexpress, Yanwen, DHL, Fedex, UPS, EMS, ARAMEX, Or as your request.
Q6. Can I add the logo to the product?
Yes, we can add a logo to your product.
Q7. Can you make my designs?
Yes, OEM is welcome, pls feel free to send us pictures. If necessary, we can keep your design be protected under law.

我可以做混合订单吗? 是的,你可以在我们的存货中混搭颜色和图案 Q2。能打折吗? 是的,对于大订单、老客户和常客,我们给予合理的折扣。 第三季。我怎么付钱给他们? 可接受西联汇款,速汇金,电汇,贝宝,灵活付款。所以请告诉我们哪个对你来说更容易。 第四季度。如何下订单? 请通过电子邮件,trademanager, whatsapp发送采购订单给我们。或者确认款式后,我们可以发送形式发票给你。 Q5。我们怎样才能拿到货呢? 我们通过云速,燕文,DHL,联邦快递,UPS, EMS, ARAMEX或根据您的要求发送。 Q6。我可以在产品上添加logo吗? 是的,我们可以在你的产品上添加logo。 迄今为止。你能帮我做设计吗? 是的,欢迎OEM,请随时给我们发图片。如有必要,我们可以使你的设计受到法律保护。

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