香味蜡烛FAQ

admin   ·   发表于 2个月前   ·   无火香薰&香薰蜡烛

Q1. Can I have a sample order for this candle? A: Yes, we welcome sample orders to test and check quality. Q2. What is your payment term?

A: We accept T/T, Western Union, Paypal, Escrow, LC(above 10K USD). Big order: 30% deposit, 70% balance by
BL copy. (By air will be before shipping) Q3. Could you do OEM products?
A: We have our factory.
Q4. How do you ship the goods and how long does it take to arrive? A: We usually ship by DHL, UPS, FedEx, or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping are also optional. Q5. How to proceed with an order for bulk production? A: (1)Firstly let us know your requirements. (2)Secondly We quote according to your requirements or our suggestions. (3)Thirdly, the customer confirms the samples and places a deposit for a formal order. (4)Fourthly We arrange the production. Q6. Is it OK to print my logo on this product? A: Yes. Please inform us formally before our production and confirm the design based on our sample. Q7: How to deal with the faulty? A: Firstly, Our products are produced in a strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new lights with new orders for small quantities.
For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to the real situation.
Q1。我可以要一份这种蜡烛的样品订单吗? A:是的,我们欢迎来样来测试和检查质量。 Q2。你们的付款方式是什么? 答:我们接受电汇、西联汇款、贝宝、第三方托管、信用证(1万美元以上)。大订单:30%定金,70%余款 提单副本。(先空运后发货) 第三季。你们可以代工吗? A:我们有自己的工厂。 第四季度。你们怎样装运货物,多长时间能到? A:我们通常用DHL、UPS、FedEx或TNT运输。通常需要3-5天才能到达。航空和海运也是可选的。 Q5。如何处理大批量生产的订单? A:首先请告诉我们你们的要求。 其次,我们是根据你们的要求或我们的建议报价的。 (3)再次,客户确认样品并交订金,正式下单。 (4)第四,安排生产。 Q6。我的logo可以印在这个产品上吗? 是的。请在我们生产前正式通知我们,并根据我们的样品先确认设计。 Q7:故障如何处理? A:首先,我们的产品在严格的质量控制体系下生产,不良率将低于0.2%。 其次,在保修期内,如果数量少,我们会随新订单寄新灯。 对于不合格的批次产品,我们将修复后重新发送给你们,或者我们可以根据实际情况讨论包括召回在内的解决方案。
2 Reply   |  Until 2个月前 | 96 View

admin
发表于 2个月前

1. who are we?
We are based in Guangdong, China, starting in 2011, selling to North America(68.00%), and South America(32.00%). There are a total of about 11-50 people in our office.

2. how can we guarantee quality?
Always a pre-production sample before mass production;
Always final Inspection before shipment;

3. what can you buy from us?
LED Paraffin Wax Candle, Scent Soy Wax Candle, Jelly Candle, LED Plastic Candle, Water Transfer Decal

4. why should you buy from us not from other suppliers?
More than 10 YEARS OEM EXPERIENCE OF CANDLES AND RELATED CRAFTS We could offer private customized service for candles and LOGO decal customized service widely used in many materials, wax, glass, plastic, ceramic, etc.

1. 我们是谁? 我们的总部设在中国广东,从2011年开始,销售到北美(68.00%),南美(32.00%)。我们办公室总共有11-50人。 2. 我们如何保证质量? 在批量生产前总是有预生产样品; 装运前总是进行最后检验; 3.你能从我们这里买到什么? 采购产品LED石蜡蜡烛,香味大豆蜡蜡烛,果冻蜡烛,LED塑料蜡烛,水转移贴花 4. 你们为什么要向我们购买而不向其他供应商购买呢? 10年以上 蜡烛及相关工艺品的OEM经验 我们可以提供蜡烛和LOGO贴花的私人定制服务,广泛应用于许多材料,蜡,玻璃,塑料,陶瓷等。

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admin
发表于 2个月前

1. Can I order samples for testing? A: Yes, samples are highly welcome

2. Can we do our logo on the machine? A: Yes, we have MOQ for customized LOGO.
3. How to order? A: Tell us the model you want to order, and we will send you our Proforma Invoice for your confirmation and payment, we will prepare the goods after the payment is well received.
4. Can you do an ODM project? A: Yes, we have a professional team with above 10 years of experience in product structure and appearance design.
5. Is it ok to print my logo on the product? A: Please send your artwork to us, and we can make it. We also can support making it in small order quantity. Accordingly, the cost will be different based on different quantities.
1. 我可以订购样品做测试吗? A:是的,我们非常欢迎样品 2. 我们可以在机器上做我们的标志吗? A:是的,我们有定制LOGO的最小起订量。 3. 如何订购? A:告诉我们你要订购的型号,我们会寄给你我们的形式发票给你确认和付款,付款后我们会准备货物。 4.你能做ODM项目吗? A:是的,我们有一支在产品结构和外观设计方面有10年以上经验的专业团队。 5. 可以把我的logo印在产品上吗? A:请把你的作品发给我们,我们可以制作。我们也可以支持小批量生产。因此,根据不同的数量,成本会有所不同。

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